Data Controller
Who is responsible for processing your data?
- Company name: TDZ (hereinafter "THE OWNER")
- Registered office: Joaquín Costa 10, 50001, Zaragoza, Spain
- Telephone: (+34) 976 233 062
- Email: sales@tdz.com
- Website: www.tienda.tdz.com
THE OWNER has appointed a Data Protection Officer through whom the User may submit complaints, claims and suggestions regarding the processing of their personal data, as well as exercise their rights.
Types of Data Collected
How are personal data obtained?
THE OWNER collects the personal data you provide through the forms included on the website, our email addresses and telephone contact.
When completing the forms available on the website, you must accept both the terms of use of the portal and this privacy policy.
By accepting this privacy policy, you agree that THE OWNER may process and store your personal data, as well as accept all the provisions set out in this document.
What personal data do we obtain?
THE OWNER collects the following data through the form on our website, which the user accesses voluntarily: name, telephone number, town/city and email address.
Outside the website, usually by telephone or email, THE OWNER will collect the data required to maintain a commercial relationship and the information necessary for invoicing its services: full name or company name, postal address, postcode, city, province, country, tax identification number (NIF or CIF), and bank details for issuing invoices.
What do we use your personal data for?
To maintain a commercial relationship with you and comply with accounting, legal, tax and administrative obligations.
To respond to you if you submit an enquiry or request a quotation.
The requested personal data are mandatory. Refusal to provide them will make it impossible to provide the contracted services or respond to enquiries.
How long do we retain your personal data?
The User's personal data will only be retained for as long as necessary to fulfil the purposes for which they were collected, including compliance with any legal, accounting and regulatory reporting requirements.
If you exercise your right to erasure, your data will be blocked and retained on a restricted basis, at the disposal of the competent authorities, for the period established by law in order to address any potential criminal, commercial or administrative liabilities.
Purpose of Processing Your Data
For what purpose do we process your personal data?
THE OWNER will collect and process your personal data for the following purposes:
- Customer registration and management: to provide the contracted service. In this case, the data will be retained for this purpose for the entire duration of the contract, unless the law establishes a different retention period.
- To respond to enquiries and send quotations regarding our services or answer your questions.
If you do not agree with any of the purposes mentioned above, you may contact us by email, telephone or at our registered office, identifying yourself and explaining your incident or concern.
Data Shared with Third Parties
THE OWNER will not disclose users' personal data to any third party without a legal basis legitimising such processing, except:
- To Public Administrations in the cases provided for by law.
- To accounting advisers.
- To measure the use of the services, the external provider Google is used. Google uses cookies to carry out analytical studies of website usage. The User may consult the cookie policy at any time on the "Cookie Policy" page.
What happens if you provide us with third-party data?
If, during the course of a relationship with us, you provide us with third-party data, we remind you that you are solely responsible for having obtained their prior consent to disclose the data to us for the purpose communicated in each case, as well as for having informed them of the contents of this Policy.
How We Protect Your Personal Data
THE OWNER is aware of the importance of ensuring the security of information exchanged with our customers and, for this reason, we have implemented the highest security measures to guarantee the confidentiality of communications.
The SSL (Secure Socket Layer) server establishes a connection through which information is transmitted in encrypted form, ensuring that it can only be understood by the customer's computer and our internet provider's server, in compliance with the pseudonymisation requirements established by the GDPR.
You can verify that the connection is being made through a secure server by checking any of the following:
- By checking the server address (URL), as a secure server begins with https: whereas a standard server normally begins with http.
- By checking your browser, which may display a complete key rather than a broken one, or a closed padlock rather than an open one, in one of the lower corners of the screen.
Your Rights
What are your rights?
The user may exercise the rights recognised under data protection legislation, including access, rectification, erasure and objection, by sending a written communication to THE OWNER at the REGISTERED OFFICE or by EMAIL, stating their full name, address for notification purposes, the date and signature of the request, telephone number and contact email address.
What rights can I exercise?
- Right to request access to your personal data.
- By exercising this right, you may obtain information about the processing we carry out in relation to your personal data.
- Right to request the rectification of your personal data if they are inaccurate.
- You may correct or amend your data if they are inaccurate or incomplete, in order to ensure that the information we hold about you is correct.
- Right to request the erasure of your personal data.
- You may request the deletion of your personal data where any of the applicable circumstances arise, for example, where the data have been processed unlawfully or where the purpose for which they were processed or collected no longer exists. However, a number of exceptions apply in which this right will not be granted, for example, where the right to freedom of expression and information must prevail.
- Right to object.
- Through this right, you may object to the processing of your personal data where, for reasons related to your particular situation, the processing should cease, unless compelling legitimate grounds are demonstrated or the processing is necessary for the establishment, exercise or defence of legal claims, or where the processing is carried out for direct marketing purposes.
- Right to restriction of processing.
- You may ask us to restrict the processing of your data where you contest the accuracy of the data, while we verify that challenge; where the processing is unlawful but you oppose the erasure of your data and request restriction instead; where you require the data for the establishment, exercise or defence of legal claims; or where you have objected to the processing of your data for the performance of a task carried out in the public interest or for the purposes of a legitimate interest, pending verification. In such cases, we will only retain the data for the establishment, exercise or defence of legal claims.
- Right to data portability.
- You may request the portability of your data in electronic format, as well as the possibility of transmitting them to another organisation. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data, or to exercise your other rights. This is a security measure intended to ensure that your personal data are not disclosed to another person who is not entitled to receive them. In an effort to speed up our response, we may contact you to request additional information regarding your request.
Use of Cookies
We collect information through the use of cookies. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. You can find more detailed information in our cookie policy.
Minors
Children under the age of 14 must not use our company's services without the consent of their parents or legal guardians. If we detect that a user is a minor, we reserve the right to request a copy of their identity document or authorisation from their parents or guardians.
Confidentiality
In accordance with the law, THE OWNER undertakes to maintain confidentiality regarding the personal data accessed, even after the commercial relationship between both parties has ended.
User Consent
The user declares that they have read these general terms and conditions or terms of service and fully and expressly accept and consent to all the provisions contained in each of them.